{"id":1181,"date":"2026-01-19T19:50:02","date_gmt":"2026-01-19T11:50:02","guid":{"rendered":"https:\/\/shop.thesmartdeals.online\/?page_id=1181"},"modified":"2026-10-27T17:26:06","modified_gmt":"2026-10-27T09:26:06","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/shop.thesmartdeals.online\/?page_id=1181","title":{"rendered":"Shipping Policy"},"content":{"rendered":"\n<p>We deliver your fashion finds efficiently and reliably. This policy outlines our shipping procedures, timelines, and customer responsibilities.<\/p>\n\n\n\n<p><strong>1. Order Processing &amp; Timeline<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Processing Duration:<\/strong>\u00a03-5 business days (Monday-Friday, excluding Chinese holidays)<\/li>\n\n\n\n<li><strong>Order Verification:<\/strong>\u00a0All orders undergo verification for accuracy and security<\/li>\n\n\n\n<li><strong>Modifications\/Cancellations:<\/strong>\u00a0Contact\u00a0support@thesmartdeals.online\u00a0within 24 hours of ordering<\/li>\n<\/ul>\n\n\n\n<p><strong>2. Shipping Destinations &amp; Options<\/strong><br>We ship to the United States, Canada, United Kingdom, Australia, and select European countries.<\/p>\n\n\n\n<p><strong>Shipping Methods &amp; Estimates:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Economy Shipping:<\/strong>\u00a018-28 business days (with basic tracking)<\/li>\n\n\n\n<li><strong>Standard Shipping:<\/strong>\u00a012-20 business days (full tracking included)<\/li>\n\n\n\n<li><strong>Express Shipping:<\/strong>\u00a06-12 business days (priority handling with signature option)<\/li>\n<\/ul>\n\n\n\n<p><em>Delivery estimates begin after dispatch. Customs processing may extend delivery times.<\/em><\/p>\n\n\n\n<p><strong>3. Shipping Costs &amp; Offers<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Calculated at checkout based on destination and package weight<\/li>\n\n\n\n<li>Free Economy Shipping on orders exceeding $70 USD<\/li>\n\n\n\n<li>Express Shipping available for additional fee<\/li>\n<\/ul>\n\n\n\n<p><strong>4. International Duties &amp; Taxes<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Customers are responsible for all customs duties, import taxes, and handling fees<\/li>\n\n\n\n<li>These charges are separate from our product and shipping fees<\/li>\n\n\n\n<li>Research your country&#8217;s import regulations before ordering<\/li>\n<\/ul>\n\n\n\n<p><strong>5. Packaging Standards<\/strong><br>All items receive careful packaging:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Garments are neatly folded in protective plastic<\/li>\n\n\n\n<li>Delicate items receive extra cushioning<\/li>\n\n\n\n<li>Eco-friendly materials used when available<\/li>\n<\/ul>\n\n\n\n<p><strong>6. Order Tracking Information<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Tracking numbers provided via email 1-3 business days post-dispatch<\/li>\n\n\n\n<li>Carrier systems may take 24-72 hours to display tracking updates<\/li>\n\n\n\n<li>Contact us if tracking shows no movement after 10 business days<\/li>\n<\/ul>\n\n\n\n<p><strong>7. Delivery Responsibilities<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ensure shipping address is complete and accurate<\/li>\n\n\n\n<li>We cannot be held responsible for delays from incorrect addresses<\/li>\n\n\n\n<li>Responsibility transfers to recipient upon delivery confirmation<\/li>\n\n\n\n<li>Additional fees may apply for failed delivery attempts<\/li>\n<\/ul>\n\n\n\n<p><strong>8. Shipping Issue Resolution<\/strong><br><strong>Lost Shipments:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Contact us if no tracking updates for 25+ business days<\/li>\n\n\n\n<li>We initiate carrier investigation<\/li>\n\n\n\n<li>Resolution typically requires 5-8 weeks<\/li>\n<\/ul>\n\n\n\n<p><strong>Damaged Deliveries:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Note damage on delivery receipt if visible<\/li>\n\n\n\n<li>For concealed damage, notify us within 48 hours with photos<\/li>\n\n\n\n<li>We coordinate replacement or refund<\/li>\n<\/ul>\n\n\n\n<p><strong>9. Contact for Shipping Inquiries<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Company:<\/strong> SHELL TECH HOLDINGS LIMITED<\/li>\n\n\n\n<li><strong>Address:<\/strong> Suite 302 4 Station Square, Cambridge, United Kingdom CB1 2GE<\/li>\n\n\n\n<li><strong>Email:<\/strong>\u00a0shipping@thesmartdeals.online<\/li>\n\n\n\n<li><strong>Phone:<\/strong>\u00a0+86 19337976827<\/li>\n\n\n\n<li><strong>Business Hours:<\/strong>\u00a0Monday-Friday, 9 AM-5 PM China Standard Time<\/li>\n<\/ul>\n\n\n\n<p>Email responses within 24-48 business hours.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We deliver your fashion finds efficiently and reliably. This policy outlines our shipping procedures, timelines, and customer responsibilities. 1. Order<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1181","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/shop.thesmartdeals.online\/index.php?rest_route=\/wp\/v2\/pages\/1181","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shop.thesmartdeals.online\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/shop.thesmartdeals.online\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/shop.thesmartdeals.online\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/shop.thesmartdeals.online\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1181"}],"version-history":[{"count":2,"href":"https:\/\/shop.thesmartdeals.online\/index.php?rest_route=\/wp\/v2\/pages\/1181\/revisions"}],"predecessor-version":[{"id":1226,"href":"https:\/\/shop.thesmartdeals.online\/index.php?rest_route=\/wp\/v2\/pages\/1181\/revisions\/1226"}],"wp:attachment":[{"href":"https:\/\/shop.thesmartdeals.online\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1181"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}